Legal
Refund Policy
Last updated: July 8, 2026
ClipRadar is a digital subscription service. This policy explains when a payment can and cannot be refunded. It applies alongside our Terms of Service.
1. Digital service, billed per period
A subscription grants immediate access to a digital service for the paid period. Because access is delivered right away, and payments are settled through cryptocurrency and card-to-crypto providers that are generally irreversible once confirmed, purchases are non-refundable except as described below or where a refund is required by law.
2. 7-day satisfaction window
If the Service materially fails to work for you, you may request a refund within 7 days of your first payment, provided you have not substantially used it (for example, exported data or relied on alerts to claim campaigns). Approved refunds in this window are issued for the amount paid.
3. When refunds are not available
- Renewals — payments for a renewed period are non-refundable once the new period begins. Cancel before renewal to avoid the charge.
- Partial periods — we do not prorate or refund unused time after the 7-day window.
- Change of mind after substantial use of the Service within a billing period.
- Dissatisfaction with third-party campaigns, rates, budgets, or payouts — these are run by other platforms, not ClipRadar, and are outside our control.
- Losses from relying on reliability scores or campaign data, which are informational only.
4. Cryptocurrency & card-to-crypto payments
Where a refund is approved for a crypto or card-to-crypto payment, it is returned in the same asset to the wallet or account used for payment. Because of exchange-rate movement and network fees, the refunded amount may differ in fiat value from what you originally paid. We are not responsible for that difference, for network fees, or for a refund sent to a wallet address you provided incorrectly.
5. Canceling
You can stop future charges at any time by canceling before your next billing date. Canceling stops renewal; it does not retroactively refund the current period. Your access continues until the end of the period you already paid for.
6. How to request a refund
Email support@clipradar.co from the address on your account with your order/payment reference and the reason for the request. We review each request individually and aim to respond within a few business days. Nothing in this policy limits any non-waivable statutory refund or withdrawal rights you may have under the law of your country.